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13. August 2020

New Secretary General of the European Organization of Quality appointed

On June 16th, Ulf Gustavsson has been appointed the new Secretary General of the European Organization of Quality (EOQ). The Swede prevailed against almost 300 competitors and can look back on more than 25 years of experience in quality management. The magazine Quality World has now published an interview with him. He talks about his experiences in the industry so far, his motivation and the future of EOQ and quality management. The entire interview can be found on the Website of […]

4. August 2020

Global survey: Does ISO 9001 need to be revised?

ISO/TC 176 is currently examining whether ISO 9001:2015 needs to be revised. Therefore the committee decided in November 2019 to draft a global survey. This will require input from those who have experience with QM systems. The survey should collect ideas, suggestions and positions for the next revision of the standard. On the German side, the DIN Committee NA 147-00-01-AA accompanied the creation and translation of the survey. Thomas Votsmeier, Head of Standardization of the German Society for Quality and Chairman of NA 147-00-01-AA, advocated that the decision procedure on a revision of ISO 9001 and the definition of the relevant contents should be based on a broad information base. The survey aims at this: To provide data on the value to organizations of implementing a quality management system (QMS) in accordance with the requirements of the current 2015 edition of ISO 9001, to collect data on the advantages […]

14. July 2020

IPC publishes 2019 liaison report

The 2019 liaison report of the International Personnel Certification Association (IPC) has been published. In addition to the activities of the year, the report also deals with the goals set for 2020 and their implementation. The IPC was originally founded in 1995 under the name International Auditor and Training Certification Association (IATCA). It has set itself the task of drafting standards for internationally valid (personnel) certifications and implementing them. The DGQ is a member of the IPC and is represented on the board of directors. The IPC was able to complete various projects in 2019. A new IPC scheme for the certification of inclusion professionals and further specifications of known drafts were presented. The (personnel) certification schemes designed by IPC will be further adapted in the future in accordance with ISO/IEC 17024. In order to best achieve the goals set, IPC continues to rely on international cooperation. For example […]

10. July 2020

IPC releases specification on performing online examinations

IPC, the International Personnel Certification Association, released the new specification IPC-BD-20-001 titled “IPC Specification on Performing Online Examinations”. Online examination systems are becoming increasingly popular and necessary. Many educational institutes, examination centers and certification bodies of persons are replacing the traditional examination methods by online testing technologies. This specification was developed by IPC partialy at the suggestion of Thomas Votsmeier, DGQ Head of International Cooperation as DGQ's representative on the IPC board. The DGQ supports nationally and internationally the creation of guidelines that promote a uniform and appropriate handling of certification and accreditation rules. The IPC Specification on Performing Online Examinations has been developed to address the essential elements that should be considered during the development of any online examination application. It aims to provide the base for the use of a secure, reliable and sustainable evaluation tool utilized during online examinations. This specification can be used for standalone […]

15. May 2020

Belgian Sister Organisation acquires DGQ contribution for their member webinar

The Flemish Quality Association, VCK, invited the DGQ to present its current focus issue Digitalisation in QM & QA in one of their member webinars in April 2020. Benedikt Sommerhoff immediately agreed to contribute to the Flemish quality community, being asked by VCK’s  CEO, An Kint. An knows the DGQ’s Innovation Manager for quite some time now and already allured him twice for keynotes on the VCK Quality Congress. He himself willingly agreed to proceed the international exchange on trends, recent situation and on further development of Quality Assurance and Quality Management. The webinar reached some 40 people. Benedikt gave a summary on fundamental aspects of Digitalisation which lead to a fruitful discussion. Watch the recordings […]

16. January 2020

64th EOQ Congress 2020 in Belgrade

The 64th EOQ Scientific & Business Congress 2020 will be held by the Serbian Association for Quality (SRMEK) in Belgrade, Serbia on June 16th - 17th 2020. The central theme of the Congress is „Effective Education & Quality Management - Key Factor for Success“. Over 700 participants from 100 countries and top-level speakers will have the opportunity to exchange about quality management topics such as: quality concepts of the future, business excellence and case studies related to quality. Further information and the registration can be found here. https://www.eoqcongress2020.srmek.org/ The Organizing Committee invites all interested authors to submit paper abstracts on quality standards for the upcoming Congress. Authors submitting papers are entitled to a 50% discount on the regular registration fee. Abstract submissions end on January 31, 2020; Paper submissions end on April 15, 2020. More information can be found here. https://www.eoqcongress2020.srmek.org/papers/ The European Organization for Quality (EOQ) is the […]

7. January 2020

Sino-German Quality Forum highlights differences in quality culture of German and Chinese companies

Understanding the quality cultures is key to improving cooperation between German and Chinese companies. This was the tenor of the Sino-German Quality Forum on the 27th November 2019 in Frankfurt. The German Society for Quality (DGQ) and the Shanghai Association for Quality (SAQ) are holding this form of cooperation event annually either in China or in Germany. The Sino-German Quality Forum brings together high-ranking business representatives and representatives of the quality infrastructure of both countries. About 120 quality interested people participated in this year's event, which took place in Germany for the second time. The motto this year was: "Quality culture in Germany and China - differences, challenges and opportunities for organizations and for the society". DGQ President Udo Hansen emphasized the great importance of the quality culture right at the beginning in his welcoming speech and traced the differences in the development of both countries as in the […]

5. August 2019

DGQ revises statistic trainings: the focus turns to Data Analytics

In order to entirely prepare quality experts for the current challenges in the area of Data Analytics in production and service, the DGQ is now revising its statistic trainings. Christina Eibert and Michael Sturm from the DGQ product management team answer the most important questions concerning the revised courses. Why has the DGQ revised the statistic trainings? The ability to analyse and process big data smartly is becoming increasingly important in times of the digital transformation. Statistical methods and models build the basis for gaining valid insights. In order to ensure that employees can also deal with the current challenges in the area of Data Analytics in production and service, the DGQ has revised and expanded its statistic trainings. What is so special about the new training concept? The content of the statistic trainings has been updated and the focus has been shifted towards Data Analytics. For example, new […]

4. July 2019

News from standardization: Joint Technical Coordination Group takes position on the High Level Structure

ISO's Joint Technical Coordination Group (JTCG), which sets the criteria for the Management System Standards (MSS), has published a new communiqué on its work on Annex L of ISO/IEC Directives Part 1, 2019 Edition. Annex L defines the terminology, consistency and High Level Structure (HLS) of the ISO/IEC portfolio of Management System Standards. The JTCG Task Force 14 (TF14) has the task of carrying out a small revision of Annex L. The central theme of the TF14 is the area of ​​risk with the resulting possibilities and the question of standardization/of the according Heterogeneity of the concept of risk in the ISO/IEC Management System Standards. Download the […]

4. July 2019

The Sino-German Quality Forum sheds light on the quality culture in Germany and China

How is the German culture surrounding quality different from China? What are the differences, what are the challenges facing the two nations, and what opportunities are there? What influence does an organisation’s quality culture have on product and management quality? And what contribution does the quality culture make to competitiveness? The German Association for Quality and the Shanghai Association for Quality will get to the bottom of these questions on 27 November 2019 – at the annual Sino-German Quality Forum in Frankfurt am Main, which takes place on the day before the DGQ Quality Day in the House of Logistics & Mobility (HOLM). Participants in the free event can expect interesting lectures and practical examples that shed light on what the players in both economies can learn from each other. Together with Chinese entrepreneurs, the event will consider trends, opportunities and challenges in the relationship between “Made in Germany […]

28. June 2019

ISO/TC 176 Launches Own Public Website

With the introduction of its own website, the Technical Committee 176 (TC 176) bundled a lot of information and made it available online. The subcommittee 2 „Quality systems“ of TC 176 has published the company Vision and Mission. This increases the transparency of standardization engagement for all target groups of the different standards. The lifecycles of the individual standardization projects are now available as well. The Technical Committee 176 of the International Organization for Standardization (ISO) develops standards and guidelines in the areas of quality management and quality assurance, such as the ISO 9001: 2015 standard. For more information, please click […]

27. June 2019

First joint customer day of ENCONAcademy and DGQ in South Africa

The DGQ is continuously expanding its engagement in South Africa. For three years, the DGQ has been cooperating with the further education provider ENCONAcademy. In 2018, both partners decided to expand cooperation because of strategic discussions. The focus will be on trainings in the field of quality assurance and on further various topics in the field of the automotive supply chain. In February 2019, the first quality assurance licence training in the production environment including examination for the DGQ specialist quality control in South Africa took place. Now the cooperation reached another milestone. The partners organized a customer day on June 12, 2019 in the South African city Port Elizabeth. The aim of this event was to introduce the common training concept and the service portfolio of both DGQ and ENCONAcademy to South African companies from the automotive sector Around 100 participants accepted the invitation from DGQ and ENCONAcademy […]

17. June 2019

South African DGQ Licence Partner Runs First Quality Assurance Training

Yet another milestone is reached in the cooperation between the DGQ and the ENCON Academy. For the first time, the DGQ’s licence partner has run the training “Quality Assurance in the Production Environment – Basics”. Sigrun Steiner, the DGQ trainer, held the training in English, which took place in the South-African coastal city Port Elizabeth from February 25th until March 1st, 2019. A particularly pleasant development is that the training was fully booked. Thirteen participants out of the 17 qualified for the “DGQ Quality Inspection Operator”, the English counterpart to the “DGQ Specialist Quality Assurance” diploma. Attendees rated the training topics, feasibility, and the participant-oriented transfer of knowledge as well as practical simulations as a learning method consistently with a ‘very good’. After the successful international start of this licence training, DGQ and Encona want to further expand their collaboration and extent the program to include management-system related topics […]

19. November 2018

EFQM Forum 2018

This year’s EFQM Forum mainly focuses on visionary management strategies Within this year’s EFQM Forum, which was held in the Vienna Hofburg on October 18th, the focus was on management strategies and on how the management can best engage the talents of employees. The exclusive event took place in the context of the Austrian EU Council presidency. Quality Austria, a leading Austrian company for Integrated Management Systems, as well as the European Foundation for Quality Management (EFQM), a partner organisation of the German Association for Quality (DGQ), were hosting the exclusive event. This year’s motto was „Symphony of Excellence“, while according to the EFQM model the term „Excellence“ is referring to outstanding standards of corporate leadership. Infineon Austria wins the EFQM Global Excellence Award Another scope of the EFQM Forum is the presentation of the EFQM Global Excellence Award, which is known as the most recognized award in the […]

16. October 2018

Sino-German Quality Forum makes quality in the digital era a subject of discussion

  On 26th and 27th September the Sino-German Quality Forum took place again – it was like building a bridge between German and Chinese quality experts. After the symposium had been carried out under the leadership of the DGQ in Stuttgart last year, in 2018 Shanghai was next again. This time board member Dr. Ümit Ertürk represented the DGQ at this event organised by the Shanghai Association for Quality. About 200 participants took part in this year’s Sino-German Quality Forum. Two different main topics were stated. On the first day the topic was „Quality in the digital era“. On 27th  September the lectures were mainly about „Quality and innovation“. On the first day Dr. Ertürk gave a lecture on the topic „Quality in the digital era: impact on life and industry in Germany“. He made it clear that digitization creates disruptive business models and shortens product as well as […]

21. September 2018

EOQ Annual Report available

The European Organization for Quality (EOQ) is an autonomous, non-profit making association under Belgian law. In the field of international cooperation one focus of the DGQ activities is the support of the strategic development of the EOQ. Now the organization has published its annual report 2017. It contains information about the activities and cooperations of the EOQ. Furthermore, it is giving a good overview of EOQ's projects in 2017. Click here to view the EOQ Annual […]

14. September 2018

Impressions of the EOQ Congress 2018

The 62. EOQ Congress was held in Paris on 21st and 22nd of July 2018. Several hundred participants attended the annual European meeting point of the high-class experts. It was organised by the EOQ member France Qualité (AFQP) and serves as a platform for the exchange of subjects, ideas, opinions as well as for networking all around the topics quality and management. As a central networking platform the congress is supported by all EOQ partners. The DGQ was represented by general manager Claudia Welker and Thomas Votsmeier. Thomas Votsmeier read a paper to the subject "EOQ engagement in conformity assessment, accreditation and personnel certification business" in his function as a manager of the EOQ Technical Working Group. Beside the exchange of subjects and positions, the congress is also a frame for exploring cooperation – in Europe as well as internationally. Famous representatives of the high-class organisations from America, China […]

17. August 2018

Networked production has to become a strategy, cyber security a matter of quality

Networked system environments, autonomous production, and intelligent machines – production plants develop into safety-critical digital complexes. In the era 4.0 digital networking is a factor contributing to the competitiveness and economic growth of companies. This can only be promising when networked structures and procedures are at best protected against attacks from cyber space. The implementation of contemporary security and quality management concepts as well as industrial and IT security have to be considered holistically. From the perspective of the DGQ (German Society for Quality) this requires an even more active merger of politics, industry, science and society: Jointly we have to increase cyber security in the business location Germany, fix it as factor for quality and define standards. Security as factor for quality: The DGQ joins the alliance for cyber security The DGQ has pursued the digitisation of the industry for some time. For this reason it is a […]

27. June 2018

EFQM Forum 2018: Symphony of Excellence

You do not play a symphony alone – you need an orchestra… …a conductor, musicians, instruments and a melody. Excellent managers enable the solo artists to display their talent in the best possible way to create a perfect harmony together with the orchestra and the choir. Good leadership and excellent cooperation are in the focus. Get to know when and how your organisation is recognised as an attractive employer Companies striving to become a strong brand as employers (Employer Branding) need an attractive corporate culture, the necessary agility to adapt to changes very fast, distinct know-how regarding digitisation as well as the promotion of autonomy and independent work. This helps you to attract the best talents. At this year’s EFQM forum on the 18th and 19th of October in Vienna you will learn from experts and excellent organisations. Use the networking activities and find out how to develop and manage […]

20. April 2018

EU Commission promotes trainings in Japan for managers from the EU

Japan is the mother country of many innovative production methods. In September there is a thrilling chance for managers from production companies within the EU. From the 10th to the 14th of September they can take part in a training programme of the EU-Japan Centre for Industrial Cooperation with the EU supported by the EU commission. The non-profit-organisation is a partner project between the European Commission and the Japanese government. In the five-day training programme titled „World Class Manufacturing“ (WCM) the participants get a deeper insight into Japanese production methods. The training has taken place two times in a year for 25 years and includes lectures, courses and visits to companies. Interested persons may apply at the EU-Japan Centre from now on. Further information regarding the training programme and conditions of participation you will find on […]