Privacy Policy

Thank you very much for your interest in our online presence. We do really care for the protection of your personal data. We would therefore like to inform you how we at DGQ e.V. and DGQ Weiterbildung GmbH will handle your personal data. We will, of course, observe the statutory provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) and any other data protection provisions, provided that those are applicable.

You can trust us with your personal data! Your personal information will be encrypted through digital security systems and transmitted to us. Our websites are protected by technical measures against damage, destruction or unauthorised access.

Subject Matter of Data Protection

The subject matter of data protection is personal data. Pursuant to Art. 4 No. 1 GDPR any information relating to an identified or identifiable natural person is personal data. This includes information such as the name, postal address, e-mail address or telephone number, but also usage information such as your IP address, if any.

Controller and Data Protection Officer

Controller for the data processing, executed in relation to the operation of this website, management of the membership in DGQ, performance of examinations and certifications and the cooperation with the nationwide regional chapters is Deutsche Gesellschaft für Qualität e.V. (DGQ e.V.), represented by its executive board.

Controller for the data processing, executed in relation to research activities in the field of quality assurance, quality management and related topics, including management of the corresponding membership is FQS Forschungsgemeinschaft Qualität e.V. (FQS e.V.), represented by its executive board.

Controller for the data processing, executed in relation to the implementation of trainings, courses and seminars, related events and consulting services as well as operation of the e-learning platform including the e-learnings and webinars provided there, is DGQ Weiterbildung GmbH (DGQ Weiterbildung), represented by its Managing Director Claudia Welker.

DGQ e.V., FQS e.V. and DGQ Weiterbildung are hereinafter also jointly referred to as “DGQ“. Explanations given in this privacy statement with regard to data protection at “DGQ”, also expressed by using “we”), shall also apply to DGQ e.V. and DGQ Weiterbildung.

You may contact DGQ e.V., FQS e.V. and also DGQ Weiterbildung under:

August-Schanz-Str. 21 A
D-60433 Frankfurt/Main
Phone +49 (0)69-9 54 24-0
Fax +49 (0)69-9 54 24-133

You may contact the data protection officer of DGQ, appointed for all DGQ companies, under:

August-Schanz-Str. 21 A
D-60433 Frankfurt/Main
Phone +49 (0)69-9 54 24-0
Fax +49 (0)69-9 54 24-133

Scope of Data Collection and Data Storage

In general, it will not be necessary for you to provide personal information for the use of our website. We may, however, require your personal information so that we can, in fact, render our services. This applies to both the forwarding of information material or the delivery of goods ordered and the responding to individual enquiries. Such storage and use of your personal data which you provide to us for such purposes is based on Art. 6 (1) Sent. 1 lit. b) GDPR, insofar as you enter this personal data in order to initiate a contract. Otherwise, such storage and use of your personal data is based on Art. 6 (1) Sent. 1 lit. f) GDPR, whereas our legitimate interest is the processing of your request.
If you instruct us with the rendering of a service or the forwarding of goods, we shall collect, store and use your personal data only to the extent necessary for the provision of service or the execution of contract. The same shall apply with regard to events, courses, trainings, examinations and certifications for which you have registered. The legal basis for any data processing relating thereto is in each case Art. 6 (1) Sent. 1 lit. b) GDPR. This may also require to disclose your personal data to other companies which we engage for the provision of service or contract performance such as, for instance, carriers or other service providers. Such transmission to service providers assigned by us is then based on Art. 6 (1) Sent. 1 lit. b) GDPR as well.

Even if you register for and participate in e-learnings or webinars provided by DGQ Weiterbildung via the e-learning platform, the related processing of your personal data by DGQ Weiterbildung serves, pursuant to Art. 6 (1) Sent. 1 lit. b) GDPR, exclusively the purpose of execution and performance of the contract concluded with you. You will find further information on the nature and scope of data processing when using the e-learning platform in the terms and conditions of use for e-learnings and webinars of DGQ Weiterbildung.

In all cases where data processing as described above serves the purpose of performance of a contract, the provision of your personal data is necessary for the conclusion of contract (cf. Art. 13 (2) lit. e) GDPR). Without your personal data performance of contract would be impossible for us.

Should you have registered with your e-mail address for our newsletter, we will also use your e-mail address for own advertising purposes beyond the performance of contract until you unsubscribe the newsletter. The legal basis for any storage and use of your personal data relating to the forwarding of newsletters is your consent in accordance with Art. 6 (1) Sent. 1 lit. a) GDPR.

Assigned Data Use, Disclosure to Third Parties

We comply with the principle of assigned data use and collect, process and use your personal data only for the purposes for which you have provided such information or for which we have collected such data. For further details, please refer to the above section.

There will be no transfer of your personal data to third parties without your express consent, unless such transfer is required for the provision of the service or the execution of contract (e.g. for implementation of trainings or examinations). Accordingly, a transmission of your data to third parties shall only be carried out on the basis of your consent pursuant to Art. 6 (1) Sent. 1 lit. a) GDPR or for the purpose of performance of contract pursuant to Art. 6 (1) Sent. 1 lit. b) GDPR. The disclosure to state institutions and authorities entitled to obtain information will also only be carried out within the framework of legal duties of disclosure or if we are obligated by a court decision to disclose information. In this case the disclosure of your data is required under Art. 6 (1) Sent. 1 lit. c) GDPR in order to comply with a legal duty we are subject to.

We also take the in-house data protection extremely seriously. Our employees and the service providers commissioned by us have been obligated by us to observe confidentiality and to comply with data protection law.

General Storage Period and Erasure

We shall store your personal data no longer than necessary to achieve the purpose for which the information was provided (e.g. performance of contract, termination of your DGQ e.V. membership) or where statutory retention periods so require. As long as statutory retention periods such as, for instance, tax and commercial law provisions conflict with the erasure of your personal data, we shall restrict the processing of your data; then your data shall be erased according to statutory provisions.

Applicant details shall be erased within a maximum period of six months after termination of the application procedure, unless you have given your consent to an exceeding storage (in this context please refer to “Data Processing in Online Application Procedures”).

Data Collection through Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. As a general rule, the information generated by the cookies about your use of the website will be transmitted to and stored by Google on servers in the United States. We use in this context the extension “anonymizehelp()” so as to ensure the anonymised collection of IP addresses (so-called IP masking). In case of activation of this IP anonymization, Google will truncate the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area before Google transfers your IP address to a Google server in the US. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the US. On our behalf, Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activities and providing other services relating to website and internet usage to us. Google will not associate your IP address provided by Google Analytics with any other data held by Google.

You may refuse the use/storage of cookies by selecting the appropriate settings on your browser. However, we point out that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of website-related data (including your IP address) including its processing by downloading and installing the browser plug-in available under the following link: You may also prevent the collection by Google Analytics by clicking the following link. An opt-out cookie is placed which prevents the collection of your data in any future visits to this website: deactivate Google Analytics.

The use of website information is carried out by Google Analytics in accordance with the requirements which have been agreed between the German data protection authorities and Google. You will find more detailed information on terms and conditions of use and data protection at Google under or under

For the transmission of personal data to the United States of America an adequacy decision has been adopted by the Commission of the EU (No. 2016/1250), according to which companies meeting certain criteria ensure an appropriate level of data protection, also known as “EU-US Privacy Shield”. These companies are specified in a list known as “Privacy Shield List”. Google is one of the companies listed there. The transmission to Google in relation to Google Analytics is based on Art. 45 and 28 GDPR.

We use Google Analytics to analyse the use of our website so as to continuously develop and optimise our website in a user-friendly way. The use of Google Analytics is based on Art. 6 (1) Sent. 1 lit. f) GDPR. Our legitimate interest is to further develop and optimise our website.

An automated decision-making process including profiling pursuant to Art. 22 (1) and (4) GDPR on the part of DGQ is not carried out.

Use of

This website uses, a web analytics tool of the entrepreneurial company with limited liability »overheat UG (haftungsbeschränkt)« domiciled in Haus Alsbach 2, 51766 Engelskirchen, Germany. This tool anonymously records interactions of randomly selected individual visitors with the internet page. This way the tool generates a protocol of mouse movements and clicks to identify and show opportunities for improvement on the respective web page. In addition, information on the operating system, the browser, incoming and outgoing links, geographical origin as well as graphic resolution and type of device for statistical purposes are analysed. Such information is not related to individuals and shall not be disclosed by to third parties. If you do not wish such records, you can deactivate such records on all internet pages using overheat by setting the DoNotTrack header in your browser. Further information is available under:
The use of and the related data processing is effected in part to secure the proper operation of our websites, i.e. in particular, for the purposes of system security and system administration, and in part to optimise our internet offer, i.e. primarily for statistical purposes. Such collection and processing is based on Art. 6 (1) Sent. 1 lit. f) GDPR whereas our legitimate interests in the security of our website and the improvement of our internet offer aim at ensuring to provide our users with maximum comfort.


From time to time you are given the opportunity to participate in sweepstakes on our website. In the course of performance and processing of such sweepstakes, personal information such as

  • first name and family name,
  • e-mail address and
  • address

may be collected, stored and used. The collected personal data is used exclusively for the purpose of handling and processing of the sweepstake, for instance, for the determination, notification and forwarding of a prize. There will be no publication of the name or the domicile of the winner.

Your participation in a sweepstake of DGQ is, of course, voluntary. The terms and conditions for the respective sweepstake will provide you with information on both the data required to participate in the sweepstake and also whether the sweepstake is offered and handled by DGQ e.V. or DGQ Weiterbildung. Should you decide to participate, you shall give us your consent to the processing of your personal data required. The granting of consent will be separately pointed out to you in case of participation. Processing of data shall then be carried out on the basis of your consent pursuant to Art. 6 (1) Sent. 1 lit. a) GDPR.

Data Processing in Online Application Procedures

By having decided to submit an online application, you are facilitating our handling of the procedure and accelerate the processing of your application.

Personal information you have made available to us in the context of an application (usually contact details, cover letter and application documents, jointly referred to as “application details”), are electronically stored and used for no other purpose than the handling of your application. There will be no disclosure of data to third parties outside DGQ. The following persons will have access to your data: HR staff, the competent supervisor, Works Council (if any). Should you be invited to a second personal interview, future colleagues will be provided with your curriculum vitae so that they can prepare for the interview. All persons specified were obligated to maintain data secrecy and shall treat your application strictly confidential.

Before you bindingly submit your application you are asked to consent to the storage of your personal data for a period of one year after completion of the application procedure. The reason for this is that we would be able to contact you also at a later stage. Collection and processing of data in the context of an application for a vacant position at DGQ shall be carried out on the basis of Art. 88 GDPR in conjunction with § 26 (1) Sent. 1 GDPR. If we shall continuously store your personal data after completion of the application procedure for the period of one year in our application management system, this will be carried out on the basis of Art.  6 (1) Sent. 1  lit. a) GDPR. Otherwise, your data (application details and interview results) shall be completely erased from our application management system not later than six months following termination of the application procedure.

Data Subject’s Rights

At any time you will be provided with information on data we have stored in relation to your person. In addition, you are entitled to correction of inaccurate data as well as to erasure of your personal data, where applicable, or to a restriction of data processing. Insofar as the data processing is carried out on the basis of Art. 6 (1) lit. f) GDPR (pursuit of legitimate interests), pursuant to Art. 21 GDPR you are entitled to exercise your right to object to the processing of your personal data at any time on grounds relating to your particular situation, or if the objection is entered against a data processing for purposes of direct marketing. As regards the latter case, you are entitled to a general right of objection, which will be implemented by us without you specifying any reasons on grounds relating to your particular situation (Art. 21 (2) GDPR). In the event that you raise an objection on grounds relating to your particular situation, we shall no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or such processing serves the assertion, exercise or defence of legal claims (Art. 21 (1) GDPR).

Furthermore you are at all times entitled to withdraw your prior consent to the collection and use of data for the future without stating any reasons. Moreover, in case you have provided personal data concerning yourself and we have processed your data due to your consent or for the purposes of performance of contract, you have the right to request to be provided with these data in a structured, commonly used and machine-readable format, as well as the right to have this information transmitted to another data controller, where it is technically feasible (so-called right to data portability). You may also lodge a complaint with a supervisory authority if you believe that data processing performed by DGQ infringes statutory regulations.

To assert your rights specified above, please contact the aforementioned address of service or contact either us or our data protection officer by e-mail. Please do not hesitate to contact us should you have further questions regarding our privacy policy and the processing of your personal data.

Scope of this Privacy Policy

This privacy policy shall apply only to the content of DGQ’s websites, including the e-learning platform, and the data processing performed on the servers used by us. It shall not cover such content and websites by third parties to which our offer merely links. This, for instance, applies to social networks such as Facebook, Twitter, Xing, YouTube and Google+. Processing of your personal data via these social networks is performed by the respective network provider, without us having any influence on this processing. The same shall apply with regard to your personal data which you communicate to us via such a platform, for example, by sending a cover letter to our profile in the respective social network. For further information on our handling of your personal data and their respective protection on these platforms, please refer to the privacy statement on the respective platform.

Reservation of Right to Modification

Please note that data protection laws and the operations or the handling of data privacy may be changed from time to time. Thus, we reserve the right to change the activities and standards described above within the regulatory framework of applicable laws and regulations, insofar as this is deemed appropriate, for instance, due to new technical developments or changes in law or our business operation. It is therefore necessary and recommended to keep yourself informed about any modifications of statutory provisions and business practices of companies, both at hour house and also via Google, for example. We would kindly ask you to always observe the latest version of this privacy policy.