Process-Oriented Quality Management I – Fundamentals

Veranstaltung in englischer Sprache

YOUR BENEFITS

In this training course you will learn how you can optimize the processes in your company with the help of professional quality management. This includes the establishment of a quality system, the lean and useful documentation of processes and their continuous improvement.

In this context we will equip you with fundamental knowledge about the essentials of quality management and the ISO 9000 family. On the basis of practical tasks you can make first efforts in practical implementation already during the course.

CONTENTS

  • Introduction to quality management
  • Process management
  • Presentation of the ISO 9000 family of standards
  • Motivation and change handling
  • Quality system documentation
  • Planning, performance and follow-up of internal audits
  • Group work
  • Practical exercises to support transfer into practice

The advanced courses of the „Quality Management” block are based on the knowledge and skills imparted in this first course block.

SPECIAL REFERENCE

Please find the complete course information in German.

TIME AND PLACE

We offer this course as an in-house training and would gladly submit you our tailor-made offer customized to your individual needs.